Privacy, plainly stated.

Website analytics

We collect website usage, device and network information to understand how people find and start using Scient, measure downloads and improve the service.

Optional analytics cookies help us recognize returning visits. You can change your choice through Cookie settings in the footer. Event counts and network information are still recorded without these cookies.

We do not use advertising trackers, cross-site tracking or session recording on this website.

Scient Desktop

Scient collects usage, reliability, account, device and network information to understand how people use the app and improve it. This includes which features, agents and models are used and whether they work as expected.

Where available, account information includes provider sign-in emails and reported plans. Device and network information helps us associate installations and understand where the app is used. You may also optionally tell us about your work, field and role, or skip these questions.

Our analytics do not collect your prompts, conversations, files, research results, passwords, API keys or access tokens. Connected AI services receive the requests and supporting context needed to provide their services under their own terms and privacy policies.

Reach your own computers, only if you turn it on.

Scient Connect is optional and off until you sign in. To link your computers, we keep your account and the name and address of each computer you link. Your conversations and files travel encrypted between your devices through Cloudflare; we don't see or store them. We keep short technical logs for 30 days to fix problems.

We use Clerk for sign-in, and Cloudflare, PlanetScale and Axiom to run the service.

Storage and retention

Website and Desktop analytics are stored in ScientFactory's Cloudflare database. Ordinary usage information may also be processed in our EU-hosted PostHog project. Account details, optional work-profile answers, device identifiers and network observations stay in Cloudflare and are excluded from those exports.

Detailed installation usage is retained while the installation remains active and for two years after its last activity. Diagnostic and failure records expire after 60 days. Aggregate totals without personal identifiers may be retained indefinitely.

Verified installation-deletion requests remove that installation's detailed records. Aggregate totals and a minimal record needed to prevent deleted data from being recreated may remain.

Hosting and downloads

Cloudflare delivers the website and may process standard request information to operate, secure and troubleshoot the service.

Installers are served by GitHub under its own privacy terms. Our website records download clicks and failures in its redirect service; it cannot observe a later transfer failure after GitHub starts serving the file.

Contact

For questions about your data, or to ask us to delete your Scient Connect account, email support@scientfactory.com.